Before you decide to choose using Video Box or Video Brochure, please read this frequently asked questions to know more about these products.
Q: what video format do you require ?
A: Video format should be AVI or MP4
Q: What aspect ratio should the video be supplied in?
A: 4:3 or 16:9
Q: What is the resolution of your screens ?
A: 1080 full HD
Q: What resolution does your processor chipset support?
A: 720HD & 1080 Full HD
Q: How long is the video you suggest?
A: depens on flash memory space inside video brochure and client needs
Q: What kind of battery do you use and is it safe?
A: Built-in rechargeable 3.7V lithium battery, different capacity for options. Yes, safe with MSDS, and insurance.
Q: How many times can we recharge the battery?
A: more than 500 times
Q: How long will the battery last?
A: more than 2 year for regular use
Q: If you use a glue, what type of glue is used in your product?
A: Industrial Adhesive
Q: How much maximum button you suggest?
A: 6 button
Q: What type of cable is used in your product?
A: Micro USB cable
Q: Can the video file be locked on so it cannot be accessed or deleted?
Q: Can I have a custom Loading screen for before the video’s start playing?
Q: Is this product have guarantee? how long? and can you tell us procedure for claiming guarantee?
A: 1 Year gurantee. if not user demage, we sent free replacement*